These are our house rules. As a member, or potential client, you are fully expected to read and understand these rules. As small business owners we have very limited time to handle things outside of our scope of responsibility of training and management and/or answer the same questions on a regular basis. The rapid growth of our gym has created previously unforseen issues that we wish to clear up and define. We do not wish to sound rude or restrictive, but we must have some regulations in place as we grow in order to help make operations and your experience at CFC more streamlined and enjoyable. If you have questions or comments regarding some of these issues, please let us know so we may answer them. Additional information regarding some of these issues can be found in the "Getting Started" page of this website.

VISITS & MEMBERSHIPS

1. All new clients MUST partake in either the On-Ramp Class or the abbreviated Fundamentals Class. An assessment of which class is more suited to your level of fitness will be determined through a physical exercise evaluation in person or verbally.
2. The only exception(s) to #1 may be in the case of a client with previous formal CrossFit training through another CrossFit Affiliate Gym. This will be verified by CFC staff by contacting the previous affiliate.
3. The costs for the intro classes and our monthly rates are non-negotiable. We are a business and as such, we cannot make concessions or give discounts randomly. This is our livelihood and we must make sure our overhead is met. Our rates are not astronomical or unsubstantiated - our training and results speak for themselves. There are other affiliates who are more expensive and others who are much cheaper. If we are not in your price range, you may wish to contact another CrossFit training facility. 
4. In the case of missed visits, you may roll over the visits to another week in your current billing cycle. You MAY NOT rollover visits from month to month. This is not allowed at any other gyms as it presents a logistical nightmare - we are no different. For example - if you have a "3 day/week" membership (12 visits/month) and you only make it in only twice one week, you may come in 4 times the next week or wherever it works out for you in that month. If you don't use the extra visit in that month, you are out of luck. 
5. We offer an Auto-Pay system for credit or debit cards. We highly recommend clients to use this system as it removes the headaches for all parties in remembering a payment and you will never be late.  
6. If you choose to pay in cash or check, you MUST be on time with your payment. You have 5 days from your payment due date to submit payment. After that, we will charge a 10% late fee. Failure to pay at all during that month will result in you being excused permanently from our gym.
7. If you are paying in cash or check, your payment dates are set on either the 1st or 15th of each month dependent upon which dates work best for you in regards to your personal bills. We have this information in our database. Please do not try to switch up mid-stream to prolong your next payment.
8. If you need to split the monthly payment, please contact us and we will set it up for you.
9. You may freeze your account for up to 90 days once per calendar year. If you are out longer than 90 days, your rate may change if gym rates have gone up during your absence.
10. You MUST notify us in writing of membership cancellation 30 days in advance. If you do not adhere to this, we will charge you for the current month.
11. If you wish to make an upgrade or downgrade to your membership status, please notify us prior to the next billing cycle. If it is after your billing cycle has been charged, it creates a bookkeeping problem for us.
12. If you wish to bring a friend to a "Free Class" to have them get a taste of our gym and training, we have no issue with that. However, we would appreciate prior notification of this so we can approve it dependent upon what programmed training will be for that day. Some programming is very hard to scale for a new person due to movement concerns, technical issues, safety, etc. Please let us know ahead of time and we will let you know if it will work out.
13. This rule also applies for potential new clients, Please contact us ahead of time to schedule a drop in. Do not show up expecting to workout without prior approval.
14. Saturday morning classes are our "Free Class". These workouts are programmed with universal scalability in mind and are more MetCon oriented.

CHILDREN

1. Kids are welcome in the gym at certain times and with certain restrictions.
2. Kid care is provided ONLY for the 10 AM class.
3. Very young children MUST be supervised while the parent(s) work out. We have a kids room in the facility for this purpose, however, it is not for kids to be left alone in if there is no one watching them.
4. Due to reliability issues, we only have a person scheduled to supervise the children three days per week - Tuesday, Thursday and Saturday. 
5. On all other days, parents will have to work out a trade with another parent at the gym or make necessary arrangements. We will have to work it this way until we can find someone to work Monday, Wednesday, and Fridays. It would be advisable to create a "mommy network" between parents to set up kid watching sessions if and when applicable.
6. Allison and/or Ian ARE NOT daycare providers. We are trainers and this is what we are paid to do. It is our enjoyment and livelihood, hence the reason we operate a gym and not a kid care facility. During training sessions with large groups, it is imperative to have all available trainers on the floor to supervise and motivate athletes. If one of us is watching kids, this is not possible and, out of desire to provide a quality product to our members, it is not a habit we wish to create.
7. If your child is sick, do not bring them to the gym regardless of how bad you wish to work out. The sickness spreads and affects other families as well as the operation of the gym if we are very ill. We will turn you away if your child is visibly sick.
8. Kid care is $5 for one child or $7 for two children. Again, rates are non-negotiable.
9. Snack is provided for the children by CFC. We make sure the snack is healthy and appropriate for young kids. If your child has any allergies or cannot eat certain foods, please notify us of this.
10. Please help us keep the kids room clean and tidy after your children are done in there. We regularly sanitize and clean everything, but cleaning up a huge mess in the room is not our responsibility.
11. Your kid must have a modicum of self-control and respect for whomever is supervising them, our property and other children. If this is not the case, we will notify you mid-workout to help rectify the situation.
12. Kids are not allowed in the storage room, kitchenette, and office unsupervised.
13. Young children are not allowed on the gym floor during active workout sessions by paying clients. This is for obvious safety and insurance reasons.
14. Besides the rings and ropes, kids are not allowed to play on or with other equipment when they are allowed out on the gym floor after the workouts are over. Weighted objects, rowers, and other pieces of equipment are out of the question. If your children are playing on the rings, it is your responsibility to supervise them and accept responsibility for their actions.
15. Older kids who can sit quietly by and occupy themselves, may sit on the bench, out of the way, while their parent(s) work out. In this instance, the child cannot be disruptive to the training process or become a hazard on the floor. If this is the case, you will be asked to leave or find supervision for the child.

TRAINING AT CFC

1. Please be on time. This is imperative as class sizes grow and needing to start each group on time becomes a priority. If we are late a few minutes in one class, it carries over to the next and compounds.
2. If you are going to be late, plan on a later class. If it is going to be a matter of a couple minutes, call or text us.
3. If you are late and are going to wait for the next session, feel free to work on any skills that you may need to as long as it doesn't interfere with the current training group.
4. Please warm up and get ready for training ASAP upon coming in. Once the workout is over, feel free to hang out and talk and catch up as much as you like.
5. If you are working on a personalized strength program, you may do so during normal CrossFit training sessions, just be sure you are not interfering with the training session and your equipment is not needed for the normal class.
6. Please listen to the trainers/coaches. We have a valuable skill set and interest in seeing you succeed. As such, if we prescribe something, make recommendations, or provide feedback, please listen and apply it.
7. This is also the case when a trainer is talking at the beginning of class. Out of courtesy and respect, please listen and apply the info and skills to your workout.
8. Our coaching staff will gladly give you all of our attention and time so long as you do the same. If you have a habit of choosing to be stubborn, not listen and do your own thing, don't expect trainers to put a lot of time into you - take your training and the trainers seriously.
9. If you are injured or something feels a tad out of whack, we NEED to know this when you walk in the door. We can work around anything and not exacerbate a condition, so long as we know about it. If we don't know about a slight issue and it becomes a full fledged injury that we could have avoided, then we are not responsible. Don't try to work through something, instead let us know about any ailments. Live to fight another day!

MISCELLANEOUS

1. Please do not "dump" barbells/dumbbells for no reason. Injury, large loads overhead, misalignment in positioning, or failure are valid reasons. Dumping bars because you are trying to get a faster time, it's heavy, or that's what other CrossFit affiliates do is not a valid reason. Dumping bars will only aggravate business complex neighbors and shorten the lifespan of our equipment and/or slow your physical adaptation process.
2. Please park in front of CFC, on the street, in the south rear parking lot of the complex, or to the rear of CFC. Please do not park in front of the rear or roll up doors of space #24. This is another business that may need those spots.
3. If you are coming to class at night and are concerned for your safety because of parking in the back or on the street, please do not hesitate to ask for an escort from CFC staff or another member. Your safety is our first concern.
4. Please pick up after yourselves and put garbage where it belongs. We have a recycling container for applicable items. If possible, please do not put drinks with liquid still in them in the recycling container or garbage cans.
5. If you have equipment that you would like to bring to CFC and leave there, you are more than welcome to. We will use it with other classes, but you will have priority to use it when needed and will still retain ownership of it. We will take good care of it.
6. We have a very small window of "down time" where we need to take care of administrative tasks, run errands, rest, eat, or workout. Please let us use this time for our own needs and wait until we are back to normal operating hours, at which time the facility will be opened back up and available for your use.
7. Please feel free to hang out before or after a workout session to talk, stretch, work on skills, or heckle the other classes. However, please be respectful of the trainers as they are addressing or training individuals and do not create a disturbance in the background.

Please feel free to contact CFC staff regarding any of these issues. We are committed to providing the best training and training environment possible to our clients. Your health, happiness, fitness and safety are our primary concerns and we will always strive to meet your goals and make your experience at CFC enjoyable and memorable.